P.O. Box 25607, Colorado Springs, Colorado 80936 USA
Phone: (719) 596-0010 Fax: (719) 574-1141
"... In the
last days ... I shall restore the fortunes of Elam (Iran), declares the
Orders: If you wish to order via credit card and you can choose to order by our Shopping Cart. All other ordering formats are as follows:
When ordering, please provide your full name, street address, including your postal code, and daytime phone number. Prepayment is required for new clients, foreign orders and orders over $100. (Minimum Orders are $7.00, minimum shipping and handling not less than $2.50 U.S., $7.00 Outside U.S.) If we are temporarily out of stock on one or more items we will inform you and ship the out of stock item (s) as soon as possible (usually in 4-6 weeks). If an item is discontinued, you will also be informed immediately.
We encourage you to use our order forms whenever possible. When ordering, clearly indicate the itemís catalog number, title, and the quantity you wish to order. If you do not have the itemís catalog number (i.e., product number), please indicate the full title of the item and the language (Persian, Dari, English, etc.) in which you wish to receive the item.
Shipping: Upon receipt of your order, we will ship your products within 24 to 48 hours. For faster delivery, see RUSH ORDERS below. You can expect to receive your order in about 7-10 days from the date your order is received (or two to three months for most surface mail overseas orders). We accept drop shipments. Drop shipments to each address has a $5.00 charge.
ICI is not responsible for the non-receipt of your orders. We can only guarantee that your order is shipped by the U.S. Postal Service (or other shipping service you have specifically requested). However, in over 20 years of our service, only a few orders were not received. We guarantee that your order is securely packaged. Nevertheless, since some of our suppliers are overseas, sometimes our supplies are not received in the best of conditions. In that case a small amount of damage may be expected.
We take extreme care when packing your order. However, if it is necessary to return an item due to an error in processing your order, please do so within 10 days of its receipt. Orders of $35.00 or more will be insured. However, Canada and overseas (foreign) orders cannot be insured if they are shipped by book mail. They can be shipped Parcel Post and insured, but there will be an additional charge to you. All other orders can also be insured at your request if you pay the extra charges. All shipments are F.O.B. (Free on Board, i.e., ICI has no responsibility once the package is shipped if items are damaged or not received by you).
Any item (s) you wish to return must be with ICIís prior approval and within 30 days (domestic and international 70 days) of the invoice date. There is a restocking fee of 10%.
Rush Orders: For the fastest possible receipt of your orders we offer Rush Service. We will ship it the same day by the fastest possible carrier. Please specify that your order is a rush order and add $20.00 plus any additional cost due to express shipping to your total order payment.
Customer Service: ICI is a not-for-profit charitable organization. All ICI bookstore literature is priced as low as possible and only to meet the expenses. We have traditionally provided free literature to Persian speaking people in prison or to individuals who do not have the financial means. These situations must be clearly specified when placing an order, and such orders must be limited to $15.00. Gifts toward the operation of the ICI bookstore are gladly accepted and issued tax-deductible receipts.
Payment: Payments for non-prepaid orders are expected within 30 days of the invoice date. Please do not place a new order until your prior invoice is fully paid. When paying, always enclose your invoice (or a copy) or indicate the invoice number so your account can be credited properly.
If you have prepaid and there is still a balance due, you will be notified of the balance due. If you have overpaid, you will be given a credit for the overpayment amount toward your next purchase occurring within 90 days of the invoice date. You may choose, when placing an order, to designate any overpayment toward "Persian Christian Literature Fund" (this fund is used for developing, publishing, and reprinting Christian literature in Persian). You will, in that case, receive a tax deductible receipt from ICI.
For convenience, we accept Checks and Paypal.
Prepayment is accepted in U.S. Dollars, Canadian Dollars, British Pounds and Euro.
Finally, we find that literature evangelism combined with friendship evangelism is the most effective method of evangelism among Iranians/Afghans and Muslims from other countries.
We trust that the scriptures and literature you order will be a blessing to you and to those to whom you minister.